Luke Eyres is committed to protecting your privacy.  We use the information we collect about you to process enquires and to provide a personalised service to you when you visit our web site.  At Luke Eyres, we appreciate that you do not want the personal information you provide to us distributed indiscriminately and here, we explain how we collect information, what we do with it and what controls you have.

1.         What information does Luke Eyres collect and how is it used?

• When you make an enquiry we need to know your name, e-mail address and postal address. This allows us to process and fulfil your enquiry and to notify you of your enquiry status.
• We ask for your telephone number to enable us to contact you if there is a query with your enquiry. In the case of international enquiries this number may be passed on to our couriers.
• When you submit an enquiry on the Web Site, we may ask you questions about what kind of products and services you would like to be able to buy.  If you answer those questions, we may keep a record of your answers in order to help us to improve our products and services generally. 
• If you indicate on the Web Site that you would like us to, we may also use this information to notify you (by email or post) about important functionality changes to the web site, about new Luke Eyres  products, services and special offers we think you would appreciate. If you change your mind and would rather not receive this information please send an email to privacypolicy@lukeeyres.co.uk
• Also, if you indicate on the Web Site that you would like us to, we may also use this information to notify you (by email or post) about products, services and special offers offered by our business partners that we think you would appreciate. If you change your mind and would rather not receive this information please send an email to privacypolicy@lukeeyres.co.uk
• Except as indicated in this privacy policy, all other personal information that you give us through the Web Site is used only for the purposes of complying with enquiries that you enter into via the Web Site and is then deleted.

2. How does Luke Eyres protect customer information?

To prevent unauthorised access as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us. Our security procedures mean that we may request proof of identity before we are able to disclose personal data to you following a request from you to do so. We use a secure server by which you may place your enquiry or access your account information.

3. What is the policy of Luke Eyres in relation to disclosing information to outside parties?

To the extent you have indicated on the Web Site that you would like us to, we may pass your personal information to carefully selected and trustworthy third parties so that they notify you (by email or post) about products, services and special offers offered by them that we think you would appreciate.If you change your mind and would rather not receive this information please send an email to privacypolicy@lukeeyres.co.uk  

We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Luke Eyres, the Web Site or its visitors.

This site contains links to other sites.We are not responsible for the privacy policies or the content of such sites.